Terms of Service

1. Acceptance of these terms

These Terms of Service ("Terms") are an agreement between you and CEL Website Design LLC, which operates Lead-Pitch ("Lead-Pitch", "we", "us"), covering your use of Lead-Pitch and any related tools, websites and services (together, "the Service").

By creating an account, making a purchase, or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service. If you use the Service for an employer or client, you confirm you are authorized to accept these Terms for them.

2. Who may use the Service

You must be at least 18 years old and able to enter into a binding agreement. The Service is a business tool: it is built for finding prospects, sending your own outreach, and researching public records for legitimate business purposes.

Some free and public tools may be used without an account. Everything else requires a registered account.

3. Accounts and security

• Provide accurate account information and keep it up to date.
• Keep your password and any connected email account credentials confidential, and tell us promptly if you believe they have been compromised.
• Account administrators can invite team members, assign roles, grant employee access, and allocate lead or lookup credits within their account. Use these controls carefully, because an administrator can see and change data across the account, including its leads and send history.
• You are responsible for everything done through your account and through any connected email account.

4. Memberships, credits, trials and billing

• New accounts include a limited number of free lead generations. After that, lead generation requires prepaid credits or an active unlimited plan.
• Lead credits and lookup credits are prepaid, are tied to your account, and do not expire.
• Subscriptions and add-on features (for example unlimited lead generation, the AI Listing Builder, resume updates, website mockups, and phone lookup bundles) are billed in advance for the period you select and renew automatically until you cancel.
• A free trial, where offered, converts to a paid subscription when it ends unless you cancel before the trial ends. Cancel any time from the Billing page; access continues to the end of the paid period, and credits already bought remain available.
• Payments are processed by our payments provider, Base44 Payments. We do not store your full card details.
• Prices may change. We will give notice before a change applies to your renewal, and you can cancel before it takes effect.
• Except where the law requires it, or where a charge was duplicated or made in error, payments are non-refundable. Contact us about a billing problem before disputing a charge and we will work it out with you.

5. Automatic renewal and cancellation

Paid plans and add-on features are subscriptions, and they renew automatically. When you subscribe, the price, the billing period and the renewal date are shown to you before you pay, and you authorize us and our payments provider, Base44 Payments, to charge your payment method at the start of each renewal period until you cancel.

A renewal charges the same amount as the period before it, unless we have told you about a price change in advance. If the price of your plan changes, we will notify you before the change applies to a renewal, and you can cancel before it takes effect.

Cancelling stops the next renewal. Your access continues to the end of the period you have already paid for, your plan does not renew again, and any prepaid credits you have bought stay on your account and do not expire.

You can cancel at any time from the Billing page, or by emailing us with the address on your account. A cancellation takes effect when we confirm it, so keep that confirmation. Cancelling is not a refund: the period already paid for is not returned, except where our Refund Policy or the law says otherwise.

• Renews automatically: your subscription is charged again at the end of every billing period until you cancel, at the price shown when you subscribed.
• Cancel any time: from the Billing page, or by email; access runs to the end of the paid period and the next charge does not happen.
• Price changes: we notify you before a price change applies to a renewal, and you can cancel before it takes effect.
• Free trials: a trial converts to a paid subscription when it ends unless you cancel before it ends.
• Failed payment: if a renewal charge fails, we may retry it or suspend the subscription until it is paid, and your access can be limited in the meantime.

6. Contact data packs and excluded states

• Data packs are sold as a single deliverable in three sizes (100, 500 or 1,000 leads) and are delivered by download link or email shortly after purchase. A pack is licensed for your own outreach only: it may not be resold, republished, sublicensed, posted publicly or passed on to anyone else.
• We do not sell or deliver business contact records located in California, Texas, Oregon or Vermont. Records for businesses in those four states are filtered out when a pack is assembled, so no pack includes them, at any size or in any industry, and our lead research does not cover those states either.
• You are responsible for your own outreach and for the marketing, privacy, telemarketing and data protection laws that apply to you, including the laws of any state or country you contact. We make no representation that a pack is compliant for a particular use.
• We may refuse, cancel or limit an order, or decline to deliver a pack, where delivery would breach a law or a third-party right.

7. Acceptable use

You agree to use the Service lawfully and only for its intended purpose. In particular, you must not:

• Send spam, or any message that violates the CAN-SPAM Act, Canada’s anti-spam law, the GDPR, or another law that applies to you or your recipients.
• Use the Service to contact people who have asked you to stop, or to remove, hide or bypass unsubscribe links, suppression lists, send caps, or mail-server safeguards.
• Use phone, property or business lookups to make decisions covered by the Fair Credit Reporting Act, to violate the Driver’s Privacy Protection Act, to stalk, harass or threaten anyone, or for any unlawful purpose.
• Resell, sublicense, redistribute or publicly post data obtained from the Service, or use automated means to scrape it or to exceed your plan’s usage limits.
• Copy, decompile, reverse engineer or attempt to derive the source code or underlying data of the Service.
• Upload content you do not have the right to use, or any unlawful, infringing, deceptive or malicious content.
• Impersonate another person or business, or misrepresent your identity or your affiliation.
• Interfere with the Service, its security features, or another user’s access to it.
• Point scanning, load-testing or attack tooling at the Service, or use it to slow, flood, overload or take the Service down (see Attacks on the Service below).

8. Unauthorized access and hacking

You may not probe, scan, overload, or attempt to gain access to any part of the Service that you are not authorized to use, including administrator pages, another member’s account or data, the backend functions, their keys, and the database. Testing whether a gate can be bypassed is a breach of these Terms in the same way as bypassing it, and paying for a membership or a credit pack does not authorize it.

An account used for this is banned: we remove the account, freeze the leads, searches and credits in it, and block the addresses and networks it used. A banned person may not open another account, and an account we find that they opened instead will be removed without a refund.

We will also pursue it to the full extent of the law. Unauthorized access to a computer system is a federal crime under the Computer Fraud and Abuse Act, 18 U.S.C. § 1030, and a state crime under the Arkansas Computer Crime Act, Ark. Code Ann. § 5-41-101 et seq., and either can be prosecuted whether or not any data was taken. We preserve the server records of each refused or suspicious request, including the IP address, the time, the function called and the account behind it, and we will refer the matter to law enforcement and to our legal counsel and pursue every available remedy, including damages, our reasonable legal costs and injunctive relief. This section is in addition to, and does not limit, the Acceptable use section and the indemnity in these Terms.

• Ban: the account is removed, the addresses it used are blocked, and the person behind it is not eligible for another account.
• Report: attempts are logged on the server and kept for at least one year, so they can be produced to a court or an agency on a lawful request.
• No refund: removal for hacking is a termination for breach, and credits bought on that account are not refunded.
• Good-faith reports of a security weakness are welcome through the Feedback page and are not treated as a breach of these Terms.

9. Attacks on the Service, denial of service and security tools

Using cybersecurity tooling to slow, flood, overload or take the Service down is prohibited, and we treat it more seriously than any other breach of these Terms. It covers vulnerability scanners, fuzzers, exploit kits, injection and cross-site scripting attempts, credential-stuffing and password-spray lists, botnets and bot traffic, load or stress testers, denial-of-service and distributed denial-of-service services, “booter” and “stresser” services bought from anyone else, mail bombers, and any script, crawler or bot that hammers our pages, backend functions or API to exhaust capacity, credits or quotas, or to degrade the Service for other members.

You may not run any of it against the Service, our hosting, our email providers or our payment processor, whether or not you hold a paid membership. Paying for a plan, a credit pack or a data pack does not authorize it, and neither does a tool that describes itself as a test. An authorized penetration test happens only with our prior written authorization, inside the scope and time window we agree in writing, and anything outside that scope is a breach of these Terms.

An account that runs a denial-of-service or attack attempt is blocked at once, with or without notice and with no refund: the account is suspended, the leads, searches and credits in it are frozen and void, the devices, addresses and networks it used are blocked, and the person behind it is not eligible to open another account. An account we find that they opened instead is removed as well, and prepaid fees on any of those accounts are not refunded.

We keep server records of every request that hits the Service, including the address, the time, the user agent, the function or page called, and the account behind it, and we preserve them for a denial-of-service attempt. We will refer the matter to law enforcement and to our hosting and network providers, and we will pursue every remedy available, including damages, the cost of the bandwidth, engineering time and mitigation the attack caused, our reasonable legal costs and injunctive relief.

• What counts: volumetric and application-layer floods, slow-request and connection-exhaustion attacks, repeated injection or exploit attempts, credential stuffing, bot traffic and scraping heavy enough to degrade the Service, mail bombing, and deliberately burning through credits or quotas to disable an account or the Service.
• What happens: immediate suspension of the account, no refund, permanent ineligibility for a new account, and the addresses and networks involved blocked.
• The law: damage to a protected computer is a federal crime under the Computer Fraud and Abuse Act, 18 U.S.C. § 1030(a)(5), and a state crime under the Arkansas Computer Crime Act, Ark. Code Ann. § 5-41-101 et seq., and other states and countries criminalize it as well. Criminal exposure is in addition to civil liability for breach of these Terms, trespass to chattels, conversion and unjust enrichment.
• Report, don’t test: if you believe you have found a weakness, tell us through the Feedback page with enough detail to reproduce it, and do not test it in production. A good-faith report that stops at that point is welcome and is not treated as a breach; running the attack is.

10. VPNs, proxies and IP-masking tools

You may not use the Service through a VPN, a proxy server, Tor, a residential or mobile proxy service, an “IP blocker”, or any other tool that hides or changes the IP address your connection presents to us. Anyone using one of those tools is not permitted to use the website. It makes no difference why: whether the tool is there to make you look like you are somewhere you are not, to get around a country or region restriction, to hide abuse, or to open a new account after another one was banned, the rule is the same.

The restriction exists because address and country checks are part of how the Service is protected. The Property Disclosure tools refuse connections that resolve to countries at war with, or openly hostile to, the United States, and a banned address is refused a new account. A masked connection defeats both, so we treat masking as a breach of these Terms rather than as a browsing preference.

We do not claim to detect every VPN. The check reads the network a request arrives from, so we act on what the network shows: where a connection appears to come from a datacenter, a proxy or an anonymizing service, we may refuse it, suspend the account behind it, or require you to continue without it. A corporate network, a hotel or airport network, a mobile carrier and a shared office connection can look similar, so the check can be wrong. If you believe a legitimate connection of yours was refused, contact us and we will review it.

An account we find using a masking tool to evade a country restriction, a ban or a blocked address is suspended without refund, the leads, searches and credits in it are frozen, and the person behind it may not open another account. This section is in addition to the sections on unauthorized access and on attacks on the Service, and it does not limit them.

• Not allowed: VPNs, proxy servers, Tor, residential or mobile proxy services, IP blockers, and any other tool that hides or changes your IP address.
• Why: the country check and the blocked-address list read the connection itself, and masking is exactly what defeats them.
• Detection is approximate: we act on what the connection shows, so a shared corporate, hotel or mobile network can be refused by mistake. Tell us and we will review it.
• Evading a restriction: an account caught masking its address to get around a country block, a ban or an address block is suspended without refund, and the person behind it is not eligible to open another account.

11. How we secure the Service, and your part

Lead-Pitch is built on the Base44 platform, which runs the hosting, the sign-in system, the database and the file storage on our behalf. We do not operate a web server, a mail server or a card system of our own. Sign-in goes through the platform’s managed authentication over an encrypted connection, passwords are never visible to us, and there is no PHP engine anywhere in the platform: the pages are React and the server-side functions are TypeScript, so the PHP engine vulnerabilities that make the news do not apply to the Service.

Data access is enforced on the server rather than in the browser. Access rules decide which records an account can read or change, so a member reaches their own leads, pitches, searches and contests and not another member’s, and the tools that can change other people’s data or account settings are limited to administrators. Prepaid credits, plans and employee access are checked on the server every time a tool runs, not by a value the browser can edit. Uploads are scanned before they are stored and kept in private storage behind links that expire; an account that submits a malicious file is closed to uploads and referred for review. Card details are captured by our payments provider rather than passing through our servers, the keys the Service uses stay on the server, and we do not collect, store or return Social Security numbers.

Every refused or suspicious request is recorded with the address it came from, the time, the function or page called and the account behind it. We review those records; an address can be blocked from opening new accounts, and an account making unauthorized calls can be locked pending review, as described in the sections on unauthorized access and on attacks on the Service.

Requests also pass through a network edge layer before they reach the app. That layer refuses traffic carrying well-known attack patterns, such as database queries and script injected into a form, blocks or challenges automated and bot traffic, and rate-limits repeated sign-in, password-reset, upload and lookup attempts from the same address so one source cannot hammer the Service. The filters run ahead of our own code, so they act on the shape of a request rather than on who is sending it, and a fast series of ordinary requests, a shared office network or a busy public connection can occasionally be slowed or refused. If you believe a legitimate request of yours was caught, contact us and we will review it.

Your part is to keep your password and connected email credentials to yourself, not to share your account, and to follow those sections. Tell us through the Feedback page as soon as you suspect that someone else has reached your account. No system is perfectly secure, and we do not warrant that the Service cannot be breached: the Disclaimers and Limitation of liability sections apply to security as they do to everything else in the Service.

• Managed authentication and an encrypted connection: we never see or store your password.
• Access rules enforced on the server, so your records stay in your account and admin-only tools stay with administrators.
• Edge filtering and rate limits ahead of the app: known attack patterns and bot traffic are refused, and repeated sign-in, upload and lookup attempts from one address are throttled.
• Uploads scanned, stored privately and served through links that expire; a malicious upload closes the account to uploads permanently.
• Card details stay with our payments provider, and no Social Security number is collected, stored or returned.
• Keep your credentials private, do not share your account, and report a suspected compromise to us straight away.
• If a request of yours was blocked and you believe it should not have been, report it through the Feedback page in the app, or email celwebsitedesigns@gmail.com with the address, roughly when it happened and what you were doing. We review those reports and release a filter or an address block where the request was legitimate.

12. Your content and uploaded data

You keep ownership of the content you put into the Service, including your lead lists, email templates, resumes, listings, ad campaigns and uploaded files. You give us a limited license to host, process, transmit and display that content only as needed to operate, secure and improve the Service and to provide the features you ask for.

You confirm you have the right to upload and use everything you submit, including any contact list you import, and that you will use it in line with the laws that apply to you. Uploaded files are stored in private storage and are accessible only as needed to deliver the feature you are using, except where a feature stores images publicly so another service can fetch them (product listing photos and ad images are stored publicly, and anyone with the link can open them).

13. Outreach tools and email sending

Sending is a feature of the Service, but you remain the sender. Messages you send go from your own connected email account or from the app’s sending address on your behalf, and you are responsible for their content and their legal compliance.

Automated sending is off by default and is controlled from your compliance settings. When it is on, the Service applies a daily send cap, checks for shared and role mailboxes, re-checks whether a business has since acquired a website, records bounces and spam complaints, and suppresses any address that opted out or bounced. We may pause automated sending at any time to protect deliverability or to comply with provider requirements.

Deliverability depends on third-party mail providers and the reputation of the sending account. We cannot guarantee that any message will be delivered, opened or answered.

14. AI features

AI features generate drafts, summaries, images and suggestions. AI output can be inaccurate, incomplete, or similar to existing material, and it is not legal, financial, real estate or professional advice.

Review and edit AI output before you rely on it or send it, and make sure it is accurate and lawful, including the claims, prices and descriptions it contains.

15. LLC filing assistant and attorney listings

The LLC Filing Assistant is an information tool. We are not a law firm, we do not provide legal advice, and using that tool does not create an attorney-client relationship with us or with any attorney listed on it.

The filing buttons link to official state Secretary of State portals, state tax and franchise tax sites, and the federal EIN application. Those sites belong to government agencies, not to us, so the forms, fees, deadlines, registered agent rules and annual reporting requirements are set by that agency and can change without notice. We do not prepare, review, submit or track a filing for you, we are not your registered agent, and we do not promise that a filing will be accepted or that an LLC is the right structure for your business.

Attorney listings, and the featured attorney shown for each state, are informational rather than referrals or endorsements. Attorneys are independent professionals, not our employees or agents, and we do not verify their credentials, licensure or standing. Check with your state bar before hiring anyone, and note that any terms, fees and confidentiality arrangements are between you and that attorney.

16. Phone number and property lookups

The Phone Number Finder and Property Disclosure are lookup tools available to signed-in members and employees. Each phone lookup uses one prepaid lookup credit, unless your account has unlimited employee access, and a credit is used only when a lookup completes and returns a result.

The number or address you enter is researched against third-party public directories, caller-ID and people-search databases, property records, land registries and property portals, and you receive whatever those sources publish.

Recorded liens, permit history and the flood zone code are returned only where a recorder, building department or flood map index publishes a searchable record. They are not a title search, not a permit clearance and not a flood determination, and an empty result does not mean the parcel is free of liens, unpermitted work or flood risk.

• Results are not verified by us and are not a consumer report. They can be incomplete, out of date or missing, so never treat a lookup as the only basis for an important decision.
• Use the lookup tools only for lawful business and research purposes. Do not use them for decisions covered by the Fair Credit Reporting Act (such as credit, employment, insurance, housing or similar eligibility decisions), to violate the federal Driver Privacy Protection Act or similar state laws, to stalk, harass or threaten anyone, or for any other unlawful purpose.
• You are responsible for having a lawful basis for each lookup, for keeping results confidential, and for complying with the privacy, marketing and data protection laws that apply to you and to the person you look up.
• Credits already spent on a completed lookup are not refundable. Do not resell or republish lookup results, and do not use automated means to run lookups beyond your credits or plan limits.
• We are not a consumer reporting agency under the Fair Credit Reporting Act, and a lookup is not a consumer report. Do not use it for any FCRA purpose or for any decision about credit, insurance, employment or housing.
• Registered business names and the active or deactivated line indicator come from public registries and directories. A registered name does not prove that a business still operates, still owns the number, or is connected to the person you reach, and the line indicator is not a live carrier confirmation. Verify at the source before you rely on either.
• A lookup is not consent to contact anyone. You are responsible for complying with the TCPA, the national and state Do Not Call lists, and any telemarketing or anti-spam law that applies when you call, text or email a number you looked up.

17. Government facilities and 3D renderings

The Property Disclosure 3D Viewer produces illustrative massing models estimated from public property records. They are not surveys, blueprints, floor plans, site plans, elevations, photographs or security assessments, and they do not show the real interior layout, occupancy, entry points or protective measures of any building.

Government, military and other restricted parcels are greyed out and limited to administrator accounts. We do not hold or display classified, controlled unclassified, export-controlled or otherwise non-public information about any installation or facility, and we are not affiliated with or endorsed by any agency.

The Viewer is not available to visitors whose internet connection is located in a country at war with, or openly hostile to, the United States. The blocked list is Russia, Belarus, Iran, Syria, North Korea, China, Cuba, Venezuela, Myanmar, Afghanistan, Iraq, Libya, Somalia, Sudan and Yemen. We check the country a connection resolves to before the Viewer loads, and the property lookup behind it refuses the same connections, so the restriction does not depend on anything a visitor tells us. The check reads the IP address or country of the connection rather than the person using it, and it is therefore approximate: a VPN, proxy, corporate network or mobile carrier can place a visitor in the wrong country, which means someone outside those countries can be refused and someone inside them may not be detected.

• Region restriction: the Viewer is blocked for connections located in countries at war with, or openly hostile to, the United States (Russia, Belarus, Iran, Syria, North Korea, China, Cuba, Venezuela, Myanmar, Afghanistan, Iraq, Libya, Somalia, Sudan and Yemen), and the lookup it runs is refused on the same basis. The check is a network geolocation of the IP address, not a check on nationality, residence or identity, and it can be wrong in either direction.
• The region restriction applies only to the 3D Viewer. The Address lookup and the other tools in the Service are not affected, and a blocked visitor can use them instead.
• Locked infrastructure: government buildings, major landmarks (monuments, memorials, historic sites, museums, capitols, cathedrals and observation decks) and bridge infrastructure (bridges, viaducts, causeways, overpasses and bridge authorities) are locked worldwide and reachable only by administrator accounts. The rule reads the wording of each public record, so it is a text rule rather than a complete list of every landmark or bridge, and a parcel whose record names nothing in those terms reads as an ordinary property.
• Ukraine is not restricted and the Viewer stays available there. The country check and the locked parcel categories apply to every account without exception, including administrator accounts and any invited government or agency official; no personal, agency or country exemption from either is offered or granted.
• Do not use the Viewer, or any rendering from it, for surveillance, reconnaissance, targeting, operational or security planning, vulnerability assessment, or to plan any unlawful entry, disruption or interference at a government, military or other restricted facility.
• Do not attempt to identify, map or document the security posture, occupancy or access control of any restricted facility, and do not combine our output with another source to do so.
• We may restrict, remove or disable a parcel, a layer or the whole Viewer, for one account or for everyone, without notice, where we believe compliance, public safety or a legal request requires it. A restriction, removal or shutdown of that kind is not a breach of these Terms.
• You are responsible for how you use a rendering, and the indemnity in these Terms covers a claim that arises from a prohibited use.

18. Social Security numbers and sensitive identifiers

Do not enter, upload or send us a Social Security number through any field, upload or message in the Service. We do not collect, store, process, sell or return Social Security numbers, and no plan, credit, tool or data pack includes one.

We do not offer an SSN lookup and will not build one. A tool that returns someone else’s Social Security number is used for identity theft, credit fraud and account takeover, and keeping the database private does not fix that: a single access-control mistake is permanent harm to the person in it.

Prices and features we publish for other companies are gathered from that company’s own site or a dated third-party review, and we print the date we checked them. We do not control, warrant or update them continuously, and they are not an endorsement or a claim that another company’s product is defective. Lead-Pitch prices are the ones charged at checkout, and the checkout price controls if a page ever disagrees with it.

• Never send us an SSN, a full payment card number, a driver’s licence number, a passport number or any other government identifier — we have no feature that needs one.
• If you send an identifier we have asked you not to send, we will delete it and may close the account.
• Report any request for an SSN that claims to come from Lead-Pitch through the Feedback page.
• Compare competitor prices on the provider’s own site before you buy; our comparison carries the date we last checked each figure.

19. Records check, birthday lookup and screening referrals

The Records Check and Birthday Lookup tools research public sources and return what those sources publish. Results can be incomplete, out of date, about a different person with the same name, or missing entirely, and we do not verify them.

Neither tool is a consumer report, and we are not a consumer reporting agency. You may not use either one, or any other feature of the Service, for a decision about credit, employment, insurance, housing, tenancy, education or any other purpose covered by the Fair Credit Reporting Act or an equivalent law, and you may not present a result as a formal background check or a clearance.

You may run either tool from the Membership page and have the results emailed to a company address you enter. When you do, you are the sender of that message and you confirm three things: that you have a lawful basis to research the person named, that the recipient is expecting the results or is otherwise entitled to receive them, and that neither you nor they will use them for a purpose these Terms prohibit. The email names the member account that requested it and carries the research-only notice, we may cap how many you send, and we may refuse or stop any send that breaks these Terms.

• Use the tools only for lawful research about a person or business you have a lawful basis to research, and never to harass, stalk, threaten, dox or impersonate anyone.
• Do not use the results-email feature to send unsolicited bulk mail, to contact someone who has asked you not to, or to pass results to a third party who is not entitled to them. Sending a report does not make it a consumer report, and a forwarded copy does not become one.
• We do not perform drug screening, hair follicle testing, employment or degree verification, motor vehicle record pulls or credit checks, and we are not responsible for a service you buy from a company we link to.
• Screening fees, averages and hidden-cost figures on our pricing and comparison pages are estimates of what other companies publish. They are not our prices and not a quote, they can go out of date, and the provider’s own price at checkout controls.
• Referral links are provided for convenience. We are not paid for them, earn no commission on what you buy, and do not endorse or warrant those providers. Their terms and refund policies apply to your order.

20. Email verification tool

Email Verified checks whether an email address is likely to accept mail by reading the published mail records of its domain, and reports online, offline, risky or unsure with the reason behind the verdict. It is included with a paid membership, is available to employees and admins, and uses no lead credit and no lookup credit.

The verdict is an estimate, not a guarantee. A mail server can refuse or rate-limit our query, so an address that works can read as unsure or offline, and a live mailbox can be abandoned. Do not treat a verdict as proof of identity, of who reads the address, or of whether a message will be delivered or answered.

• You may check addresses for your own outreach and list hygiene. You may not use the tool to test whether an account exists in order to access it, to probe a mail server beyond the single query the page makes, or for any purpose covered by the Fair Credit Reporting Act.
• You may contest a verdict you believe is wrong. State whether the address is online or offline and add a note; an admin reviews it against the result. We may uphold or dismiss a contest, and a contest does not change the result on its own or entitle you to a refund or credit.
• We keep the address you checked, the verdict and its reason, and any contest you file, so the contest can be reviewed and answered. Do not submit an address you have no lawful basis to check.
• Because a check is an estimate, a pitch that bounces on an address the tool reported as online is a limitation of the tool rather than a service failure, and the suppression list is what stops a repeat send.

21. Reviews, ratings and testimonials

You may submit a testimonial through the Testimonials page. Submissions are reviewed before they appear, and only approved ones are published, with the name, business, location, rating, tool or plan and the words you wrote.

By submitting, you confirm the words are your own, that you actually used the Service, and that you allow us to publish them on the site and in our marketing with your name, business and city for as long as the page is live. Do not include anyone else’s personal information, confidential client details, or anything you are not allowed to publish.

We may shorten or decline a submission, remove one at any time, and we do not pay for reviews or offer anything in exchange for one. A testimonial describes one customer’s experience and is not a promise of results.

22. Third-party data and services

The Service surfaces data and content from third parties, including business directories, public records, property portals, people-search databases, job boards, commercial listing sites, government funding sites, and the search and AI providers that power your searches.

We do not control those sources and do not warrant their accuracy, completeness, timeliness or availability. Results may be incomplete or return nothing at all. Verify anything important at the original source. Some features also depend on third-party platforms you connect, such as Gmail, Outlook, Meta or Google, and your use of those platforms is governed by their terms.

23. Intellectual property

The Service, including its software, design, text, and the Lead-Pitch name and marks, belongs to CEL Website Design LLC or its licensors and is protected by intellectual property law. We grant you a limited, non-exclusive, non-transferable right to use the Service for your own business purposes while your account is active and these Terms are followed.

If you send us feedback or suggestions, you allow us to use them without restriction or compensation.

24. Availability, changes and termination

We may add, change, or retire features, and we may perform maintenance that temporarily interrupts the Service. We aim to give notice of material changes.

You may stop using the Service at any time and can delete your account from your account settings. We may suspend or terminate your access if you breach these Terms, if your use risks harm to the Service or to other users, or if we are required to by law. On termination, your right to use the Service ends, though obligations that by their nature survive (such as payment obligations already incurred and the sections on liability and indemnity) continue to apply.

25. Disclaimers

The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, title, accuracy and non-infringement. We do not warrant that the Service will be uninterrupted, secure or error-free, or that any data, search result, lookup, valuation or AI output will be accurate or complete.

You use the Service, and rely on the information it returns, at your own risk.

26. Limitation of liability

To the fullest extent allowed by law, CEL Website Design LLC will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost leads, lost data or business interruption, arising out of or relating to the Service, even if we were advised of the possibility.

Our total liability for all claims relating to the Service will not exceed the greater of the amount you paid us in the twelve months before the claim, or fifty US dollars. Nothing in these Terms limits liability that cannot be limited by law.

27. Indemnification

You agree to indemnify and hold harmless CEL Website Design LLC and its officers, employees and partners from claims, damages, losses and reasonable legal costs arising from your use of the Service, your content, the messages you send, the way you use lookup results, or your breach of these Terms or of any law or third-party right.

28. Governing law and disputes

These Terms are governed by the laws of the State of Arkansas, United States, without regard to conflict-of-law rules. You and we agree to the exclusive jurisdiction of the state and federal courts located in Pulaski County, Arkansas for any dispute that is not resolved informally.

Before filing a claim, please contact us so we can try to resolve the issue directly.

29. Changes to these terms

We may update these Terms from time to time. When we do, we will change the date shown at the top of this page, and if the change is material we will notify you in the app or by email before it takes effect. Continuing to use the Service after a change means you accept the updated Terms.

30. Contact

Questions about these Terms can be sent to the contact details below.